This Privacy Policy explains how Faxivo ("Faxivo", "we", "us" or "our") collects, uses and shares information when you visit www.faxivo.com (the "Site"). It covers the Site only. Faxivo News, Faxivo Social, Fax and Faxivo ID have their own privacy policies, including news.faxivo.com/privacy and id.faxivo.com/privacy.
Information we collect
The Site does not ask you to create an account or give us your name or email address. We collect the following information automatically when you visit:
- Usage information. The pages you view, the links and buttons you click, how far you scroll, the setup commands you copy, the page that referred you to the Site and how long you stay.
- Session recordings. Recordings of how you move through and interact with the Site's pages. Anything typed into form fields is masked and is not recorded.
- Device information. Your browser type, operating system, device type, screen size and page load performance.
- Approximate location. Your country, region and city, derived from your IP address.
- Log information. Standard web server logs, which include your IP address, the date and time of your request and the page requested.
If you email us, we receive your email address and whatever you choose to include in your message.
Cookies and similar technologies
We use cookies and browser local storage to recognise your browser when you return to the Site and to measure how the Site is used. These are analytics cookies; the Site does not use advertising cookies. You can block or delete cookies through your browser settings. The Site will still work if you do.
How we use information
We use the information we collect to:
- operate, maintain and secure the Site;
- understand how visitors use the Site, so we can improve its content and design;
- diagnose technical problems and prevent abuse; and
- respond to messages you send us.
How we share information
We do not sell your personal information, and we do not share it for advertising.
We share information with service providers who host the Site, provide analytics and deliver web fonts on our behalf. They may use it only to provide those services to us. Fonts on the Site load from a third-party font service, which receives your IP address and browser information when your browser requests the font files.
The Faxivo News headlines and Faxivo Social posts on the home page are fetched by our server, not by your browser, so no information about you is sent to Faxivo News or Faxivo Social when you view them.
We may also disclose information if required by law or legal process, to protect the rights, property or safety of Faxivo, our users or others, or as part of a merger, acquisition or sale of assets.
Data retention
We keep analytics and log information only for as long as we need it for the purposes described in this policy, and then delete it or keep it in a form that does not identify you. We keep emails you send us for as long as needed to respond and keep a record of our correspondence.
Security
We use reasonable technical and organisational measures to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct or delete personal information we hold about you, to object to or restrict how we use it, and to receive a copy of it. To make a request, email us at the address below. Because the Site does not collect names or email addresses, we may need some information from you, such as the approximate date and time of your visit, to find any data that relates to you. You also have the right to complain to your local data protection authority.
International transfers
Our service providers may process information in countries other than the one you live in, including the United States. Where required, we rely on appropriate safeguards for these transfers.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at privacy@faxivo.com.